When you spend upwards of $70,000 on a brand new boat, you would expect it to work properly. Not everything is perfect and if something isn't quite right, no big deal - the dealership has got my back. With 54 Motor Sports, you would be totally WRONG!! We have had an identified issue with a BRAND NEW jet-boat and the team at 54 Motor Sports has not done what they need to do to fix it or make it right. Being from out of town, we have yet to have a trip to the lake where we can use the brand new boat purchased over a year ago. We've been told 5 times now that the issue has been fixed. Within a few minutes of firing it up, we have realized nothing has changed. Think about what will happen if a problem arrives when purchasing from a reseller.
We bought a brand new Chapparal H20 sport boat from them this past year. They went above and beyond to help us find the right boat at the right price for our family. Even had it ready as promised for the Memorial Day Weekend and has since checked on us to make sure we were well pleased with our new boat. The entire staff at Premier 54 is very knowledgeable, friendly, and has great customer service and follow up skills. Give them a chance to find the right boat for you. You won't be disappointed. Special thanks to Taurean for all your help!!
Customer service is appalling at its best. Haven't seen worse business practices since Bernard L. Madoff Investment Securities LLC. Stay away if you plan to keep your boat for more than a day and if you do buy anything from them don't expect any piece of mind or honesty.
My family bought a brand new zero hour chapparal 243 vrx vortex from them a little over a year and a half ago and had nothing but problems since. Identifying the issue was a royal pain(due to it being an engine electrical issue) and i had almost given up hope that they were even trying to remedy the issue after about 1.5 seasons and a few sets of batteries and multiple feelings being heard. Eventually they sent the boat off to their main dealer mechanics, who not only identified and fixed the issue, they replaced and upgraded the original touch screen that had developed bubbles as well as updated the software that it came with. I ran a solid gas tank through the boat and have absolutely no complaint, its a speed demon. Not the easiest dilemma but these guys went above and beyond.
Classic "Bait and Switch"!! Quoted a price on a 23' Boat and then said that the price was really for the 18' model. There are other more reputable dealers out there.
Premier 54 Motor Sports is a US Store based in Osage Beach, Missouri. Premier 54 Motor Sports is located at 4370 Osage Beach Pkwy, Osage Beach, MO 65065, USA.
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